DRAFT, pending lawyer review. Not a binding legal text.
1. Where we ship
Version 1 ships to Mainland China addresses only. Hong Kong, Macau, Taiwan and international orders are not open yet: [OPENING DATE TBD].
2. Shipping fee
The fee depends on the total weight of the order, with a surcharge for remote provinces, and is free above [FREE-SHIPPING THRESHOLD]. It is shown as its own line at checkout.
3. Dispatch time and tracking
Estimated dispatch time depends on the lead time of the services you chose and is shown at checkout. After dispatch you get the courier and tracking number: [CARRIER LIST].
4. Customs duties and import taxes
[Duties, VAT and customs-clearance responsibility for international orders: to be confirmed with the overseas entity and a lawyer.] Until then international orders cannot be placed.
5. Receiving the parcel
Check the outside of the parcel when it arrives; if it is damaged, refuse it and contact [SUPPORT CONTACT].